Pricing
Simple pricing, no surprises
Two plans, priced by monthly call volume. All prices in EUR, inclusive of VAT where applicable.
Starter
EUR
290
/month
For monitoring centers handling up to 2,000 alarm calls per month.
Up to 2,000 triage calls per month
Standard triage script templates
SMS notifications for escalations
Call log with search
Email support (next business day)
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Professional
EUR
690
/month
For centers with higher overnight call volumes and compliance requirements.
Up to 8,000 triage calls per month
Custom triage scripts with branching logic
SMS and in-app push notifications
Priority routing by zone or client tier
Full audit log, CSV export on schedule
Phone and email support
Volume above 8,000 calls per month? Contact us for a custom quote.
Frequently asked questions
Common questions about pricing and setup
No setup fee on either plan. Contracts run month to month. You can cancel at the end of any billing period. Enterprise arrangements with annual pricing are available on request.
Calls above your plan limit are charged at EUR 0.09 per triage session. We will notify you when you reach 80% of your monthly allocation so you can adjust your plan before additional charges apply.
Most centers are live within 5 to 10 business days. That includes number porting or forwarding setup, client database import, triage script configuration, and a test call session with your operations team before go-live.
No. Vox Talk AI sits in front of your existing setup as a voice layer. It handles initial triage and routes confirmed alerts to your dispatchers using your current notification channels. No changes to your monitoring platform are required.
Transcripts and triage logs are stored on EU-based infrastructure. Audio recordings are retained for a configurable period (default 90 days) before automated deletion. We operate under GDPR as a data processor and provide a standard DPA on request.
Voice style (professional/neutral) and the agent greeting are configurable on both plans. Language is English by default. Additional language support for Irish-speaking callers is available on the Professional plan on request.
Get started
Unsure which plan fits your operation?
Book a call and bring your monthly call volume. We will tell you which plan covers your needs and walk through the onboarding timeline together.